Employee Listing not opening due to com exception error

Damion,

The user was attempting to view the Attendance Management Tab/Module (the only one that they have access to) but keeps receiving the attached error message. She indicates that she has been able to access it previously and noticed that the problem started occurring when she received an upgraded machine from IT.

Kindly advise what needs to be done to her machine to correct this issue.

Regards.

please add the attachment to this ticket

Sincerely,

Damion Chambers
LEAD Software Developer
SMART Technologies, Kgn. Ja.
www.smarttechjm.com


Damion,

I am sure I added the attachments to these tickets. I really don't understand why they were not showing.

Please see attached.

The software requires Adobe PDF readder to be on the pc. Also the following files are needed as they were not in the original installation

please ask your IT team to copy to the workstation with the problem
unzip and copy files to
c:program files (x86)smart softwaresmart staff manager

Sincerely,

Damion Chambers
LEAD Software Developer
SMART Technologies, Kgn. Ja.
www.smarttechjm.com

Attachments:
AxInterop.AcroPDFLib.zip